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Once confirmation has been received that your payment has been successful from your chosen payment method provider, then we can process your order and send your email containing your unique code and instructions on how to download the software from the Supplier.
When completing the checkout, please make sure that your email address is accurate so that we can get this to you as quickly as possible.
14-day money back guarantee included if product is not activated
You can purchase from Gear4music with complete confidence and peace of mind. All of our digital products come with a 14-day money-back guarantee as standard.
If you decide you don't want your order, you can return it within 14 days of receiving it. Provided your product hasn't been activated in that time, you can exchange it for a different product, or get a refund.
We will only issue a new product or refund if the supplier confirms that your product has not been activated. At the same time, we will ask them to invalidate it so that it cannot be used in the future.
This does not affect your statutory rights.
For more information, please refer to our Returns and Refunds Information.
If you decide your order isn't suitable for any reason you can return it - just let us know within 60 days of receiving it. Please keep hold of all the original packaging until you're sure you want to keep the order.
Eligibility for Money Back Guarantee
Important: For hygiene and software licensing reasons, some items are only eligible for our Money Back Guarantee if they are returned to us unused and sealed in the original packaging with all software still "unregistered." Details of exclusions are shown within the product descriptions. Products include:
- Monitors and Headphones
- Earplugs and Ear Protection
- Reeds and mouthpieces for woodwind and brass instruments
- Mouth and Lip-Care Products
- CDs, DVDs and Software
We can collect your return for a small fee, or you can send it back to us yourself. The collection fee can be found in the returns information on each product's page on Gear4music.
In the unlikely event that any item in this order is faulty, damaged or incorrect on receipt, notify us within 14 days and we'll arrange a free collection.
When returning an order please ensure products are appropriately packaged and protected, to prevent them from getting damaged.
This table provides an overview of your statutory consumer rights, compared with our standard returns policy and optional extended money back guarantee and warranty.
| UK & Europe | EU Standard | Gear4music Standard | Gear4music Optional |
|---|---|---|---|
| Return Period | 14 days | 60 days | up to 180 days |
| Standard delivery charges refunded? | Yes | Yes | Yes, up to 30 days |
| Upgraded delivery charges refunded? | Standard costs only | Standard costs only | Standard costs only |
| Free collection on cancellation | No | No | Yes, up to 30 days |
| Free collection if defective, delivered damaged or incorrect item | Yes, within 14 days | Yes, within 14 days | Yes, within 30 days |
We are unable to accept returns of any custom made items designed to work together as a unique package and some items are only eligible for money back guarantee if they are returned to us unused and sealed in the original packaging. For full information on our returns policy, please refer to our returns and refunds information guide.
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Key Features
The Spitfire Audio Originals Intimate Grand Piano is a beautifully recorded piano virtual instrument, capturing a vintage Steinway Model A. Expertly recorded at Castlesound Studios in Scotland, this Steinway Model A grand piano captures a full range of delicate nuances with three bespoke signals — Condenser, Ribbon, and Binaural. With seven presets, from bright and tight to cinematic, you’ll have the flexibility to craft the perfect piano tone for any project. The simple plug-in interface features controls for reverb, tightness, hammers, and pedals, giving you the tools to shape the piano’s sound with ease. Whether you need a close, detailed piano or a spacious, room-filling tone, this instrument delivers a versatile and classic sound right out of the box.
Product Ref: 310704
The Intimate Grand Piano captures the sound of a vintage Steinway Model A, recorded at the renowned Castlesound Studios. With three distinct microphone signals — Condenser, Ribbon, and Binaural — you get an array of sonic possibilities that highlight the instrument’s full dynamic range. Whether you prefer the warmth of vintage ribbons, the brightness of condenser mics, or the natural player perspective of binaural, you’ll find a tone that fits your needs.
From bright and clear to deep and cinematic, the Intimate Grand Piano offers seven presets that let you dial in the perfect sound instantly. Whether you’re scoring a film or creating a minimalist piano track, each preset has been crafted to provide a unique sonic experience, ensuring that your piano sounds feel authentic and tailored to your project.
The intuitive interface provides four key controls for shaping your sound: Reverb, Tightness, Hammers, and Pedals. Adjust the tightness to make the samples more responsive, or tweak the hammers to control key release noises for added realism. With the reverb control, you can enhance the space and depth of the sound, while the pedal control lets you adjust sustain for a more dynamic performance.
The Binaural microphone signal captures the piano from the player's viewpoint, delivering a natural, immersive sound. This signal works particularly well with reverb, creating a spacious, realistic soundstage that brings the piano to life in your mix. It’s perfect for anyone seeking a piano sound that feels as if you’re sitting right at the keys.
Originals is a collection of intuitive writing tools, meticulously recorded by Spitfire at renowned studios like AIR Studios, one of the most in-demand studios for producing blockbuster soundtracks. Designed to be user-friendly and streamlined, Originals offers a clean interface with sliders for controlling expression and dynamics, alongside a customizable digital mod wheel to fit any workflow. Each Originals library also includes a range of essential articulations, presets, and controls. For those looking to enhance their sound with Spitfire’s signature quality at an affordable price, Originals will become your go-to solution.
